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The PointGets Platform

An embedded loyalty and referral engine with attribution that holds up to a CFO’s questions.

PointGets pairs a 47 KB SDK with a patent-pending attribution layer. Launch points, tiers, and rewards in nine days median — then prove, in your own warehouse, what the program earned.

Live in 9 days median time-to-launch across 412 deployments in 2024. Average conversion lift of 23.7% within 90 days, audited across 1,840 program launches.

How it’s built

Four composable layers. No black boxes.

PointGets is a small set of layers your product, data, and growth teams can each reason about independently. Wire one in, wire them all in — the contract between them is stable and documented.

  1. 01

    PointsGraph™ attribution layer

    A patent-pending multi-touch attribution model that ties 1.3× more revenue to referral and loyalty programs than last-click reporting — audited across 1,840 program launches. Every points earn, redemption, referral, and review event is keyed to the customer, channel, and campaign that produced it.

    • Multi-touch, position-based decay
    • Identity resolution across web, mobile, POS
    • Warehouse-native (Snowflake, BigQuery, Redshift)
  2. 02

    Embedded loyalty & referral SDK

    A 47 KB drop-in module for iOS, Android, and web. Renders the member widget, referral share sheet, and earn/redeem flows without an iframe. Themeable surface, headless API, and a typed event stream for your engineering team to hook into.

    • Swift, Kotlin, React, and Vanilla JS
    • Headless API for custom UI
    • Offline event buffering with replay
  3. 03

    Rules engine

    A versioned, testable rules layer where growth marketers build earn rules, tier thresholds, anti-abuse guards, and segmentation logic without filing a Jira ticket. Every rule ships with a dry-run preview against historical events.

    • Branching logic, holdout groups, A/B variants
    • Preview against 12 months of backfill
    • Approval workflow with audit trail
  4. 04

    Rewards catalog

    A managed catalog of discounts, free shipping, early access, gift cards, donations, and partner perks — with inventory, regional eligibility, and cost guardrails. Bring your own SKU or pull from the catalog.

    • Budget caps and per-segment limits
    • Local-currency settlement
    • Real-time COGS reporting

Integrations

87 native 1-click integrations, including the stack you already run.

Commerce, CRM, CDP, messaging, and warehouse — wired in minutes, billed by event volume, not by seat. If your tool is missing, the webhook API is REST and documented.

Commerce

  • Shopify
  • BigCommerce
  • Salesforce Commerce
  • WooCommerce

CRM & CDP

  • Salesforce
  • HubSpot
  • Segment
  • mParticle

Messaging

  • Klaviyo
  • Twilio
  • Iterable
  • Attentive

Warehouse & BI

  • Snowflake
  • BigQuery
  • Redshift
  • Looker

Featured in the Gartner® Market Guide for Loyalty Marketing Platforms in 2024 and 2025. Trusted by 2,400+ brands including Glossier, Outdoor Voices, ClassPass, and Ritual — powering $2.1B in loyalty-attributed GMV in 2024.

Attribution, plainly

How PointsGraph™ ties referrals, reviews, and repeat purchases to incremental revenue.

Last-click reporting has a familiar failure mode: the email open that triggered a referral, the referral that triggered a review, and the review that triggered a second purchase all get credit in isolation — or worse, all of it gets credited to the last touch. By the time a CFO asks “what did the program actually earn?” the answer is either inflated or understated, and either way, undefendable.

PointsGraph™ is a multi-touch, position-based decay model running on the unified event stream. Every member interaction — earn, redeem, referral share, review submission, second purchase — is keyed to the same customer graph. The model then assigns fractional credit across the touchpoints that preceded the conversion, with configurable half-life windows per channel.

The practical effect: when your finance team pulls a contribution report, every program-driven order is traceable to the events that produced it, and the revenue attribution is internally consistent with the rest of your marketing mix model. In our 2024 benchmark across 1,840 program launches, this approach tied 1.3× more revenue to referral and loyalty programs than last-click reporting on the same customer cohort.

— Built by a team where 41% of staff came from loyalty and retention roles at Gympass, Yotpo, and LoyaltyLion before joining PointGets.

Scale & proof

Audited numbers a technical buyer can cite internally.

  • 9.4B

    customer events processed in 2024 across web, mobile, email, SMS, and POS.

  • 23.7%

    average conversion lift within 90 days — average across our customer base, audited across 1,840 program launches.

  • 47

    countries in production with localized points, tax, and currency logic.

  • 2,400+

    brands running on PointGets, including Glossier, Outdoor Voices, ClassPass, and Ritual.

SOC 2 Type II · ISO 27001 · GDPR-certified since 2021 · zero material security incidents across 9.4 billion tracked events.

Technical FAQ

Six questions a product manager asks before booking a vendor call.

If the answer to one of these changes your evaluation, the demo is the fastest place to confirm it against your stack.

What is the SDK footprint and which platforms are supported?

47 KB minified, with optional gzipped modules. Production-grade packages for Swift, Kotlin, React, and Vanilla JS. A headless REST and GraphQL API for teams that prefer to render their own UI.

Where does customer data live, and can we pin residency?

US (Virginia), EU (Frankfurt), and APAC (Singapore) regions, selectable per workspace. Data residency is enforced at the storage layer, not just routing, and is contractually documented.

How does attribution handle cross-channel journeys?

PointsGraph™ is a multi-touch, position-based decay model with configurable half-life windows per channel. Reports are reproducible — same inputs, same outputs, every time.

What is the security posture and incident history?

SOC 2 Type II, ISO 27001, and GDPR-certified since 2021. Zero material security incidents across 9.4 billion tracked events. Pen-test summaries and SOC reports are available under NDA.

How fast can we actually launch?

9 days median time-to-launch across 412 deployments in 2024, versus 6+ months for typical in-house builds. The benchmark covers programs from first rule shipped to first member reward issued.

Can we get raw event data into our warehouse?

Yes — native reverse-ETL to Snowflake, BigQuery, and Redshift, with hourly and streaming tiers. You own the schema, and you can join PointGets events against your own tables without copying customer data out.

Still have a question your team will ask?

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